Privacy Policy

Infomation we collect

We may collect the following types of personal information:

Full name
Email address
Phone number
Date of birth (if relevant to treatment suitability)
Booking and appointment details
Consultation and intake form information
Payment details (processed securely via third‑party providers)
Website usage data (IP address, browser type, pages visited)

We only collect information that is reasonably necessary to provide our services.

How We Collect Information

Personal information may be collected when you:

Fill out a contact or consultation form on our website
Book an appointment online
Purchase a gift card or service
Subscribe to emails or promotions
Communicate with us via email, phone, or social media
Browse our website (via cookies and analytics tools)

How We Use Your Information

We use your personal information to:

Provide and manage treatments and services
Process bookings and payments
Communicate with you about appointments, results, or aftercare
Improve our website, services, and client experience
Send marketing communications (with your consent)
Meet legal, regulatory, and professional obligations

Disclosure of Personal Information

We may share your information with:

Secure third‑party service providers (e.g. Wix, booking systems, payment processors)
Professional advisors where required by law
Regulatory authorities if legally required

We do not sell or rent your personal information to third parties.

Cookies & Analytics

Our website uses cookies and similar technologies through Wix to:

Analyse website traffic and performance
Improve functionality and user experience

You can adjust your browser settings to refuse cookies; however, some website features may not function correctly.

Storage & Security of Information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. Information is stored securely using trusted platforms and systems. While we take all reasonable precautions, no online transmission is completely secure.

Access & Correction

You may request access to or correction of your personal information at any time by contacting us using the details below. We will respond within a reasonable timeframe.

Marketing Communications

You will only receive marketing emails or messages from AP Dermal if you have opted in. You may unsubscribe at any time using the link provided or by contacting us directly.

Third‑Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on our website.